FrightFest ticketing 2015

Taking place over the Bank Holiday weekend, August 27th - 31st 2015
SarahSmiley
Fresh Meat
Fresh Meat
Posts: 14
Joined: Fri Jul 03, 2015 9:51 pm

Re: FrightFest ticketing 2015

Post by SarahSmiley »

sherbetbizarre wrote: No extra cost! :)
Thank you very much everyone, sorry for asking stupid questions while everyone is trying to wrestle with the website. :p
User avatar
Wulfster
Running Zombie
Running Zombie
Posts: 184
Joined: Sun Jun 10, 2012 4:55 pm
Location: Local to London, England
Contact:

Re: FrightFest ticketing 2015

Post by Wulfster »

Yeah baby! Got my ticket, and the screen/seats that I wanted!
Was a knuckle chewing 50 minute wait, but it was worth it.
The "thank-you" screen was a nice touch as well.

For info - I used IE and seemed to sail through fairly easily with no real screen-locks.

BTW: Do we still get the schmancy physical passes and lanyards on the weekend? Wouldn't be the same with those ... :)
The Aylmer
Running Zombie
Running Zombie
Posts: 199
Joined: Thu Aug 14, 2008 4:49 pm
Location: Farnham

Re: FrightFest ticketing 2015

Post by The Aylmer »

Well that was a waste of time. Got on there, picked my seats, then a little rotating wheel just sat there thinking about it for ten minutes before chucking me off with an 'error' message! So I'm back in the queue now with a 'less than an hour' wait time.
User avatar
TheDukeAbides
Braaaains!
Braaaains!
Posts: 553
Joined: Wed Aug 24, 2011 10:08 pm
Location: North West of England
Contact:

Re: FrightFest ticketing 2015

Post by TheDukeAbides »

Wulfster wrote: BTW: Do we still get the schmancy physical passes and lanyards on the weekend? Wouldn't be the same with those ... :)
I hope so...

Surely it speeds people getting into the Main screens quicker...
HeadOnAStick
Running Zombie
Running Zombie
Posts: 105
Joined: Sun Sep 02, 2007 2:56 pm

Re: FrightFest ticketing 2015

Post by HeadOnAStick »

Frustrating, after an hour in the queue I got through, selected tickets, clicked to add to basket and it immediately threw an exception error and I've had to start again. Oh well, I guess this is my job now...
iomega
Frightfest Organiser
Frightfest Organiser
Posts: 547
Joined: Tue Aug 10, 2004 7:12 pm

Re: FrightFest ticketing 2015

Post by iomega »

120 fans have completed their purchases of festival and day pass so far. So please be patient, the system is working and there are heaps of tickets left.
User avatar
Commodore
Walking Dead
Walking Dead
Posts: 90
Joined: Mon Jul 25, 2005 4:53 pm
Location: Ruislip, Middlesex, UK
Contact:

Re: FrightFest ticketing 2015

Post by Commodore »

FFS -waited an hour to get into ticket site, at which point I was able to select the seat I wanted in the screen I wanted. Site hung when I added to basket and eventually kicked me out to the back of the queue again.

Every sodding year online sales for Frightfest descend into a technical joke! Looks like I won't be able to get a ticket again this year (will be three years in a row I've been prevented from going due to online ticket sales falling over).
User avatar
TheDukeAbides
Braaaains!
Braaaains!
Posts: 553
Joined: Wed Aug 24, 2011 10:08 pm
Location: North West of England
Contact:

Re: FrightFest ticketing 2015

Post by TheDukeAbides »

Check Ian's message above Commodore, you should be fine.

Grab a beer and continue to watch the orange bar.

I actually did some housework during my wait - not been this clean in ages.
User avatar
The Soapmaker
Undead Horde
Undead Horde
Posts: 453
Joined: Tue Aug 29, 2006 10:50 am
Location: London

Re: FrightFest ticketing 2015

Post by The Soapmaker »

It's remarkable how many different results/problems people have had already. It seems to be sheer pot luck when you get in, whether or not you get frozen or dumped out during ticket selection, or at the payment stage... my only hairy moment was when it said I'd given an invalid credit card number (I hadn't). Fortunately I had all my cards lined up in front of me just in case....

These ticketing websites never work properly, the whole process is very stressful.

I have the same thing every year with the London Film Festival, I used to do the order on my PC at work but now I take a morning off to save my colleagues from the sight of me throwing things around and screaming abuse at the computer screen.
SarahSmiley
Fresh Meat
Fresh Meat
Posts: 14
Joined: Fri Jul 03, 2015 9:51 pm

Re: FrightFest ticketing 2015

Post by SarahSmiley »

I've still got to book that weekend off work (I know, I'm a fool).

So my drama will be if there are any passes left tomorrow night.
HeadOnAStick
Running Zombie
Running Zombie
Posts: 105
Joined: Sun Sep 02, 2007 2:56 pm

Re: FrightFest ticketing 2015

Post by HeadOnAStick »

It's also worth mentioning that last year everyone worked tirelessly to fix the problems caused by the ticketing glitches, so I'm not panicking yet.
Eddie Krueger
Walking Dead
Walking Dead
Posts: 94
Joined: Thu Aug 26, 2010 4:15 pm
Location: Glastonbury, Somerset.
Contact:

Re: FrightFest ticketing 2015

Post by Eddie Krueger »

TheDukeAbides wrote:Check Ian's message above Commodore, you should be fine.

Grab a beer and continue to watch the orange bar.

I actually did some housework during my wait - not been this clean in ages.
I agree with your sentiment - I'm trying to cling to it - but it's rough when you've been able to select your ideal tickets and then lose them! ;)
User avatar
Commodore
Walking Dead
Walking Dead
Posts: 90
Joined: Mon Jul 25, 2005 4:53 pm
Location: Ruislip, Middlesex, UK
Contact:

Re: FrightFest ticketing 2015

Post by Commodore »

TheDukeAbides wrote:Check Ian's message above Commodore, you should be fine.

Grab a beer and continue to watch the orange bar.

I actually did some housework during my wait - not been this clean in ages.
I very much doubt the type of seat I was after in the Arrow screen will still be there after another hour+ wait. There wasn't much left at the back of the screen as it was, and I've got no interest in paying close to £200 to sit in the eye bleeder seats for five days. :(
jonbly
Braaaains!
Braaaains!
Posts: 647
Joined: Tue Jul 18, 2006 12:16 pm
Location: Bristol

Re: FrightFest ticketing 2015

Post by jonbly »

Ugh. Circley thing, then back to the end of the queue.

"LESS THAN AN HOUR". That's reassuring...
Last edited by jonbly on Sat Jul 04, 2015 1:18 pm, edited 1 time in total.
Malky
Running Zombie
Running Zombie
Posts: 133
Joined: Mon Feb 15, 2010 12:52 pm
Location: Glasgow

Re: FrightFest ticketing 2015

Post by Malky »

Had to wait an hour to get to the front of the queue but once I did, the ticket process was so slick.
Post Reply